#BDOAntiScam Campaign
Business Lifestyle

#BDOAntiScam Campaign Against Account Verification Scam

Scammers are stepping into high gear with their attacks as the country continues to observe the enhanced community quarantine. A prevalent scam has them posing as bank personnel and urging clients to verify their bank accounts by clicking on a link. This link then opens a website that looks exactly like a bank’s official website. On this fake website, they trick clients into divulging their personal information.

Personal information includes account numbers, credit card information, online banking login details like usernames and passwords, and One-Time PINs (OTP). It enables scammers to use clients’ identities, access their online bank accounts, and steal their money.

BDO Unibank reiterates that it will never ask their clients to verify their bank accounts. Legitimate bank officers, it says, will never reach out via SMS, call, email, or social media to ask for personal information for account validation.

Banking from home

The Bangko Sentral ng Pilipinas (BSP), alongside the various banks, have been encouraging clients to bank online over visiting their branches particularly at this time when the entire country is moving to flatten the COVID-19 curve.

Online banking, the BSP adds, promotes social distancing and helps accountholders avoid face-to-face interactions. Above all, staying at home allows them to protect themselves and their loved ones from the virus.

BDO, for its part, continues to encourage its clients to bank from home and enroll to BDO Online Banking. To guide clients who may be banking online for the first time, the bank promotes how-to videos on its YouTube page and has helpful posts on its Facebook page and official website.

Staying vigilant against scammers

Scammers, however, are taking advantage of the lockdown situation and the added online banking usage. Upping their ante, their attacks now are more sophisticated than ever—their grammar is correct; their communication style is convincingly professional; their fake websites look exactly like their legitimate counterparts. As a result, many, especially first-time users of online banking, are getting victimized and losing their money.

The Bankers Association of the Philippines (BAP) already called on accountholders to be more vigilant: “There have been emails going around informing clients of account deactivation and asking clients to click on a link to prevent deactivation due to COVID-19. We would like to advise against doing so since it will compromise your account security… Banks will never request for your sensitive information.”

#BDOAntiScam Campaign


Meanwhile, through its #BDOAntiScam campaign, BDO empowers its clients with information that teaches them how to be smarter than scammers. It exposes scam attacks, reminds about the things legitimate bank officers will never do or ask for, and shares defenses such as never sharing personal information and never clicking on links to verify their bank accounts.

Clients who have been scammed, or even just suspect of being scammed, can get in touch with BDO by emailing customercare@bdo.com.ph. They can also log in Messenger, look for BDO Customer Care with the blue verified checkmark from Facebook, and chat with a bank representative.

About BDO Unibank, Inc.
BDO is a full-service universal bank that provides a wide range of corporate and retail banking services. These services include traditional loan and deposit products, as well as treasury, trust banking, investment banking, private banking, rural banking, cash management, leasing and finance, remittance, insurance, retail cash cards, and credit card services.

BDO has the country’s largest distribution network, with over 1,400 consolidated operating branches and more than 4,400 ATMs nationwide. It also has 22 overseas remittance and representative offices (including full-service branches in Hong Kong and Singapore) in Asia, Europe, North America, and the Middle East.

BDO ranked as the largest bank in terms of total assets, loans, deposits and trust funds under management based on published statements of condition as of December 31, 2019. For more information, please visit www.bdo.com.ph.

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13 Comments

  1. Mga taong sinasamantala Ang sitwasyon…. 😢😢😢

  2. norte mhadz says:

    thank you mamu sa paalala 👍❤️

  3. Dami po tlga nangsscam ngyon lalo sa my mga atm .
    – kaya thankyou po mamu at nalaman ko ito lalong lumawak ang pag iisip ko tungkol dito .

  4. Ericka Luie Villarba-Silleza says:

    Thank you Mamu for sharing informative things like this kasi we really need this nowadays!

  5. Erica joy gonzales says:

    Dami po nangsscam ngyon ,kaya todo ingat po lalo sa mga my atm card

  6. Arriane Faye Barrera says:

    Because of pandemic, online banking is in much need , it’s true, we should be more vigilant and we’ll informed. We should know the difference with the fake ones, thanks BDO for protecting and informing your clients.

    1. This goes the same with all banks, daming scammers. So, we must be aware always.

  7. i feel sad to know this kind of fake people but we must be aware and think hard before click. Thanks for this info mamu👍

    1. yes, wag natin hayaan na manakawan tayo ng pinaghirapan natin na pera

  8. Mildred says:

    This is great,less hassle at mas madali. Good job BDO thank you mommy

  9. naranasan po ito ng father ko ibang bank naman po sya yung pension nya every month may bawas online shopping daw. nakakainis maraming mapag samantala maraming salamat mamu.

    1. OMG, mga walang awa 🙁 marami talaga manloloko ngayon 🙁

  10. Jake Palomera says:

    LET’S be vigilant and smarter than those hackers and scammers.

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