Customers are the lifeblood of your business and as much as possible you need to try to give them an experience that they’ll be talking about for ages. Delivering that five-star experience can feel a bit like chasing the wind. …
Where Has Good Customer Service Gone?
Whatever happened to the adage “The customer is king or queen”? or “the customer is always right”? Not anymore. Company’s representatives seem to delight in arguing with and stone-walling customers and some even brag on their blogs about early morning …